Dear RMI – ARA Member,
Trust that you’re keeping safe, and doing well.
RE: RT 46
GOVERNMENT TENDER: SERVICE PROVIDER REGISTRATION
WesBank, a division of FirstRand Ltd, has been
awarded the RT46 Category C tender, effective 1 April 2021. This tender pertains to the managing of repairs and
maintenance of the Government fleet.
ARA has been in discussions with Wesbank to
assist our Members who are interested in providing services on the RT 46 contract. This includes the effective
on-boarding process of registration of Service Providers.
Wesbank has engaged with a 3rd
party, FlowCentric, who is responsible for managing the registration process and communication has been sent to
In an ongoing effort to assist our ARA Members
this communication is aimed at providing assistance with the registration process:
• Format will be an electronic
• To register, send e-mail to firstname.lastname@example.org or phone 087 135
• You are required to supply the
following information in the e-mail:
o Name of the Company.
o Contact person.
o Relevant telephone numbers.
o E-Mail address.
• FlowCentric Resourcing will then
mail you a EXCEL Spreadsheet to complete, which you have to mail back asap (attached). NOTE – please do not
PDF the document and no spaces, brackets, commas, etc. in the telephone and cell number fields. Please note
submissions should be send to email@example.com.
• Your Merchant details will then be
captured on the database where after you will receive an e-mail (within 5 days) with a link directing you to the
Merchant Portal, together with an unique username and password (see attached Manual for the process).
• You need to provide all requested
information and documentation as per the Merchant Portal (see Manual for the list of requirements).
• Details of the relevant WesBank
official in case of any queries is the WesBank Merchants Department: 011 649 3558 or email firstname.lastname@example.org.
• Details of the FlowCentric
RT46 Onboarding process (email@example.com)
RT46 Update of information (firstname.lastname@example.org)
WesBank – Merchant related queries or work allocation queries (RT46queries@wesbank.co.za)
WesBank – RT46 Queries (email@example.com)
SAPS Merchant Queries (firstname.lastname@example.org)
Yours sincerely – the ARA Team
cell: +27 82
This message contains privileged and confidential information intended only use of the addressee. If you are not
the intended recipient of this message, you are hereby notified that you may not disseminate, copy or take any
action based on the contents thereof; and are kindly requested to inform the sender immediately. Any views expressed
in these messages are those of the individual sender, except where the sender specifically states them to be the
view of the Retail Motor Industry Organisation. While every care has been taken in preparing this document, no
representation, warranty or undertaking (expressed or implied) is given, and neither responsibility nor liability is
accepted by any member of the Retail Motor Industry Organisation as to the accuracy of the information contained
herein, or for any loss arising from reliance on it.